Love my new piercing! Great customer service and quality jewelry.
It was great in quick and out quick. Very clean all masked I was very comfortable Thank you
This was my first time getting a piercing other than my ears, and the staff at Black Diamond made it super comfortable. I felt safe COVID-wise, and the employees even gave me recommendations on which size stud would work best for me. Georgina made the actual piercing as painless as possible, and answered all of my questions enthusiastically. I wholeheartedly recommend Black Diamond to anyone considering a piercing!
Georgina was awesome and made the experience way less scary. The shop is clean and professional. Everyone was super super nice and helpful!
Did a wonderful job on my nose piercing. Couldn’t have asked for a better first piercing experience.
Amazing! From the second the door opened, all the ladies were so nice and caring. I was nervous and they took it right out of me. With every question I had, they had a quick answer and I completely trusted them. The storefront is absolutely stunning with a selection of jewelry clearly hand picked by someone with a beautiful aesthetic. If you’re in the market for a piercing or looking for jewelry, there’s no place else to go!
Absolutely spotless, professional, friendly and super organized! I'm glad I listened to all the people who said "Black Diamond" is the BEST..and they are. I've never had a piercing and was a little nervous but I knew I went to the right place. Christine was very professional and made me feel totally comfortable. Also, their jewelry selection is amazing...they had just what I was looking for. I'll be back for a new stud when it's time.
Excellent service and super friendly staff!
Absolutely the best!! From the courteous greeter, to the staff behind the counter, to the amazing piercer (Georgina), it was such a smooth and easy process from start to finish! The attention to safety and cleanliness in their shop is the best I've ever seen!! They truly care about their customers, their staff, and their reputation. I recommend this shop to anyone looking to get pierced!
I was very impressed with Black Diamond. Staff was pleasant and facility is spotless. Christine was amazing. She is very professional and knowledgeable.
They were amazing! Everyone was so friendly and knowledgeable.
This is the only place I will go for piercings. Completely sanitary and awesome selection of jewelry.
Christine is amazing and sweet. The shop is clean and follows cdc standards. I felt like I was in a safe place. I was so nervous but wanted my nose pierced for years. My buddy Nana sent me to Black Diamond and my experience exceeded expectations. Thank you ladies !
Just fantastic!! This is one of the cleanest and smoothly run businesses I have had the pleasure of visiting. Black Diamond is the best place to get pierced. Georgiana was so great and really knows her stuff!! She gives good advice and sets honest expectations about what you can expect to happen. The appointment was for my 16 year old and the entire staff made her feel warm, welcome, and totally comfortable during her visit. Thank you for taking such wonderful care of her!!
Super clean and organized. They had the largest jewelry selection I've seen in a piercing place. When I received my nostril piercing, I got a bit light headed due to nerves and the staff was very understanding and helpful. I can't stress how clean everything was honestly!
I had a great experience there for my third piercing. The shop was very clean and everything was done in an orderly fashion due to COVID. Christine was professional and did a great job. I highly recommend Black Diamond for piercings!
I’ve been coming here for years! I love this place
Not only an incredibly clean and beautiful studio, the girls were super friendly, helpful, and prompt. A wonderful experience from start to finish!! I’d recommend them to anyone and everyone!!
What a great experience!!! Explained everything for the piercing itself plus after care so we’ll. Plus everyone was so great
My daughter and I had a great experience. Georgina put us both at ease and was obviously extremely knowledgeable. The shop is beautiful and super clean. Will definitely be returning!
My experience was very pleasant at the shop . Christine was very professional and made me feel comfortable and the shop all around is Dope . Very nicely laid out very clean I recommend Black Diamond to anyone looking to get a piercing
The girls were friendly and super efficient. Very comfortable environment.
Always enjoy going here! Staff is so friendly especially when picking out jewelry today I didn’t feel rushed at all and the place is always super clean!
I was impressed with how clean and knowledgeable the staff was! Went in for a double dydoe and the piercer was very professional and helped me get over a few fears that I had. After everything I’m very excited with my new piercings and definitely will recommend the shop to people who are thinking of getting piercings!
Black Diamond is extremely organized and efficient. I had my nostril pierced. Georgina put me at ease as I was nervous about it being painful. It was literally a pinch. I credit Georgina's experience for making this go well. Though I don't see any more piercings in my future Black Diamond would be where I would go.
Always a great place to go for what I need.
Very professional and knowledgeable
I was absolutely impressed with how clean and sanitary they were. The service was also impressive. I went in for a nose piercing removal and had a new put in and I was there no longer than 15 minutes. I would definitely recommend this place to anyone. I will be back soon.
I had both my nipples pierced by Christine. They were awesome! Friendly, completely professional and patiently answered my questions. Even though I knew I was one of their last clients for the day, I didn't feel rushed at all. The person who helped me check in and pick out jewelry (sorry, I didn't catch their name) was also very polite and knowledgeable. I'm looking forward to coming back when it's time to get downsized!
Great service! I’ll be back for a piercing!
I absolutely love the shop! I had my septum pierced. Christine's super amazing! I couldn't even tell she was finished because that's how quick and painless it was. She was very knowledgeable and caring with any and all questions. I would recommend coming here for everyone! I loved the selection of jewelry as well! I will definitely be back!
Extremely knowledgeable about the jewelry and piercing process and very trustworthy! The only place I will go to and recommend!
Fantastic as always! 💕
Everything was super super clean and organized and the service was phenomenal. This is the only place I’ll go for piercings from here on out.
Had an industrial done by Georgina; she was super informative on placement and made me feel like I was in capable and caring hands.
Excellent customer service and great selection of jewelry
Always so helpful and informative. I'll never go anywhere else.
We have successfully scheduled two appointments within the past 45 days. My daughter is super pleased with the quality of care- sterile, clean environment. Especially enjoy the quality of jewelry- wide selection to choose from.
Great service and awesome vibes!
Very clean and professional setting! Everyone I dealt with from email to in person was helpful, polite and extremely knowledgeable about their products and services. Super clear on aftercare and all COVID protocols being adhered to, above and beyond. Thank you so much!
Blessed to be pierced by Georgina again! This shop is the best anywhere I’ve ever been.
Great service! I had Georgina (again), she makes me feel comfortable. Thank you, ALL!
Great first experience! Got my nostril done, everyone was super helpful and very thorough with direction! Cant wait to get another piercing!
This is the only place I go to get piercings. The quality and professionalism is totally worth the price!!
Extremely professional !
Very punctual and clean service. Would recommend.
Another great experience! I came in to get my stargus downsized. They were polite and kind as always. Can’t wait to come back after my vacation to get another piercing.
I’ve had several piercings done at Black Diamond, most recently my nostril. Mollie and the whole team are fantastic, professional and friendly. Mollie worked with me to pick the perfect placement, gave clear after care instructions, and her technique was excellent - it hurt a lot less than I expected! I am especially grateful at how responsive the team was when I was concerned about some post-piercing swelling. They got right back to me, and got me in to swap in a longer post quickly. Me and my unusually large nostril are very grateful. I’d recommend coming here for everything from a child’s ear lobe piercings to the most complex piercings.
Great experience! I got my septum pierced and Georgina was friendly and answered all my questions. The process was quick and as painless as I can imagine a septum piercing can be. The jewelry selection is enormous, and the shop is so clean and inviting!
Amazing! I recommend this shop to everyone who is looking for a new piercing or a jewelry change. All the staff is really friendly. I found that email was the best way to contact the shop. My work schedule is all over the place and email made it easier. The response was within minutes at times. The quality of their jewelry is on point. I have super sensitive skin and I’ve never had an issue with the jewelry from this shop. They are very mindful and respectful of everyone’s safety and follow all covid regulations. I will definitely be going again in the future!
Great experience! Staff was friendly and answered all my questions! I went to get my nose ring downsized and purchased new jewelry as well. Christine changed out my jewelry and did a great job making sure it was in properly.
Thank you! Georgina was wonderful. Very clean, very professional, and explained everything!
Very professional and knowledgeable staff. Beautiful shop- will visit again to look at jewelry
I had an amazing quality experience from start to finish! Georgina did my piercing and she was knowledgeable, friendly and made me feel super comfortable. The staff were professional and the shop is immaculate. Their jewlery selection is gorgeous. Most importantly I’m super pleased with my septum piercing.
Honestly one of the best businesses I've entered post-Covid. Their safety protocols are LIT! So organized, I felt like I was the only person in the shop. They are super clean. Everyone is masked, regardless of vaccine status. They are also taking precautions and slowly rolling out different body piercings as safety permits. Christine was so friendly and conversational. She took me through dos and don'ts for after care, took her time to get the piercings even and checked back with me multiple times. So smooth and efficient. We even traded jewelry artists for new earrings. This place is awesome and so is the staff!
Georgina did my Christina and everything about it went perfectly! She was awesome, walked me through the steps and was very professional. I felt very comfortable with her the whole time and my piercing looks awesome!
I had an amazing experience. Beautiful clean shop. Felt safe given the times we are in. The staff members were friendly and professional. My piercer was very knowledgeable. Made the experience enjoyable. Will definitely come back for more piercings!
Friendly staff! It was a new experience for me and they were patient
Christine was so nice and super professional! I felt really comfortable getting pierced there and can’t wait to go back :)
Very good experience. Exceptionally clean and efficient and did a fantastic job too!
Absolutely loved my experience! The staff members are very friendly and made my experience fun! They are extremely knowledgeable and informative and I love love love my piercing!
I had a great experience. My piercer was very knowledgeable and helpful when choosing the right jewelry. The shop was very sanitary and made me feel comfortable getting a piercing in this crazy time. I’ll be back!
This was my third visit and it’s always awesome! Beautiful, quality jewelry to choose from and great, quick piercers. :)
Very professional and kind. Not to mention they were also very sanitary and the piercing looks great! I 100% recommend.
Clean and professional!!
Great experience! The jewelry selection is the best I’ve seen, high quality and beautiful. The service was awesome, very kind people. Everything was clean and well managed. Will definitely go back for my next piercing!
Beautiful facility! Very professional and clean. The ladies were very informative and helpful. I would recommend them to anyone!
Piercings look great and everything was clean and professional as usual! 💖
Extremely happy with the entire process during Covid! Everything was so clean and the jewelry section was amazing! Very happy with this place
Had my first lobe piercing at Black Diamond and was impressed by the experience. I was a bit nervous but the staff was very professional, getting me to relax right away. Christine performed the piercing and did a wonderful job for this newbie.
My experiences at Black Diamond have always been great. Excellent, professional service every time. I highly recommend Black Diamond for any piercing needs and purchase of jewelry. Due to Covid they are not offering any under the mask service at this time but they offer their clients the option to purchase the same tool they use to help put nose jewelry in with ease. This was a huge help!
Had an amazing experience from start to finish. Mollie made scheduling the appointment a breeze! Website was extremely informative so I was prepared for the visit. Procedures for covid and general cleanliness were impressive. Was pleased with the selection of jewelry and even more pleased with Vikki's patience and professionalism! Could not recommend more highly.
I always come back for piercings and so do my 2 daughters.They are respectful, helpful, friendly and always a pleasure to deal with
The staff at Black Diamond are amazing. Thank you for my forward helix jewelry, super nice options. Totally appreciated the cleaniness and professionalism. Stay Great
Super professional, beautiful and clean space and extra safety precautions during this pandemic. Could not be more pleased with my experience!
Great service, very clean, and large selection of jewelry
As always a great experience. I got my nipples done and was super anxious about it but everyone was so sweet and as always did an amazing job.
The best shop to get a piercing the staff is amazing great place great people I definitely recommend. Thank you Black Diamond for my piercings
I went in today to get a jewelry change for my tragus because it was irritated and causing me some discomfort. I got top notch service from the moment I called the shop yesterday afternoon to the moment I left today. The staff is great. Vicki did my jewelry change and she was amazing. She walked me through everything and it was so quick. I was expecting the worse just because it was seriously irritated, but I didn't feel a thing. The shop and the room was super clean, they really have their Covid procedures down. Just reminded me of why I went there the first time. Great job!
The service was great and the jewelry was of good quality. I would recommend this place to my family and friends!
Great place to get piercings! Clean and safe environment. Everyone is friendly and they have an awesome selection of jewelry. Would highly recommend
I came in for a jewelry change for several pieces and absolutely loved the new process. Felt safe and super clean, as always, even before covid. Christine was awesome and even made me want to make more appointments in the future. I got the cutest honey bee in my conch piercing and cannot wait to come back for more piercings!
Not sure if I gave all 5 stars on the last review because I am rushing. 5 stars always!!
Love it here! Thanks!
Fast, professional and most important: CLEAN!!! The piercing rooms are immaculate!!! The piercer was very pleasant and knowledgeable! Will DEFINITELY be going back in the future! Highly recommend!!!
I came in with several piercings in my ears (14) but all simple lobe or cartilage and all done before I was 18. I’m in my mid-30’s, so it’s been a bit since I’ve had a piercing. Vicki was freaking awesome with explaining everything, perfectly patient with my questions and nerves. Everything everywhere was so clean and sterile and all the covid precautions made me feel so safe and comfortable. When my rook is healed and I’m ready for my next one, I’ll definitely be back.
Repeat customer for life!
The staff was friendly professional answered all my questions. They take covid precautions very seriously! I highly recommend Black Diamond
Friendly, Clean and professional.
Professional service, kind and informative. Vast beautiful styles of jewelry to choose from. Loved my experience. Thank you!
Very friendly and clean.
Staff was awesome and so helpful! They answered all my questions thoroughly and honestly. Great selection of jewelry, too.
Excellent experience. The shop is clean & all the employees are very knowledgeable. Vicki did an outstanding job. Will be back for more in the fall. ❤️
Very knowledgeable and professional, will definitely be booking with them in the future. Through the whole process I felt very cared for. Setting up the appointment was super streamlined and easy; they helped me pick out the piercing and explained placements; their covid procedures are very much on point which was especially reassuring. Thank you again!
Very professional and clean. Everyone is very nice and knowledgeable. Definitely recommend!
Black Diamond has an incredible, welcoming staff, is sparkling clean and has a very nice selection of jewelry. Highly recommended!
I had a great experience with very little discomfort with the piercing!
Husband and I just had our consultations with Georgina and both of us were *beyond* impressed! She’s incredibly knowledgeable and professional. I made an inquiry through email and was answered in minutes by Mollie. Black Diamond is unlike any bod-mod establishment I’ve been to before. It was beautifully designed, modern and comfortable. All I could think in my head was “Wow, so this is where *actual adults* go to get their piercings done lol”! Their COVID-19 protocol is very thorough. I was met at the door, given hand sanitizer and was asked questions followed by a temperature reading. Can’t wait for our appointments!
Beautiful and welcoming people. This place is Beyond clean.The atmosphere is amazing and the shop is designed to be well put together.
Absolutely wonderful! I got 2 surface anchors removed and she made an uncomfortable process as quick and painless as possible! The whole staff is super sweet and friendly! I'd give 10 stars if I could!
I’ve gotten just about all of my piercings here with absolutely no complaints! The facility is always very clean and the staff is always super friendly, welcoming, and helpful with any questions. I, personally, have not been to any other piercing shop since I’ve started coming here. I highly recommend!!
Clean facilites, super professional! I was very nervous about getting peirced and their calm and patient demeanor helped to put me ar ease. I would recommend them to any girl getting pierced. Thank you again Vic and Mollie!
Super clean. Both women there were very nice and helpful.
The overall experience was amazing. Vikki was so nice and professional and answered my questions. Walking in I was a little nervous as I was getting my nipples pierced for the first time, and she made the experience such a breeze. COVID safe and great service.
Always clean, professional, efficient, and friendly. I love the jewelry pieces as well. This is my only go to place for piercing!
Extremely clean, good covid precautions in place. Both the piercer and the woman helping me pick out my earrings were very nice and helpful. I highly recommend and will defiantly be going back.
Had an amazing experience will definitely be going back!
I’ve had great experiences with Christine! She’s extremely professional and always does a great job. She explains after care very well. Highly recommend!
Very clean and COVID safe
Excellent service very clean environment👍🏼
Extremely happy with my nipple rings! It was my third time having them done (10 years since last piercing) Vikki did an amazing job. Extremely unique technique if you ask me! She doesn’t use any equipment, ie: clamps or corks, just her hands and the needle. Vikki was amazing the piercing itself was smooth, quick and not as painful as I thought it would be given the multiple previous piercings. She explained everything very clearly. After care is definitely the opposite of what it was 10 years ago! Thank you Vikki <3
Great experience as always! Professional staff and beautiful jewelry.
Excellent service as usual.
Very clean! Felt really safe, and was easily able to purchase jewelry
My piercer was Christine! They were extremely friendly and warm. They answered all my questions in a way that was not condescending. Even when I asked to look at the placement of where my second lobe piercings would be like three times they were patient and did not make me feel like I was wasting their time. I was even given tips by Christine on how to make the bump on my helix (which was not pierced here at Black Diamond) go away. I had a great experience with them :)
Very nice clean professional Nothing but Good Vibes....
Thank you Black Diamond for a wonderful experience! Super COVID safe and the first women-owned and operated piercing studio I have ever been to. Vicki made sure I was well taken care of from prep to post piercing. I will be back in the future to check out their beautiful jewelry!
They always do such a great job and they have beautiful jewelry! Vicki is very knowledgeable and personable.
Really helpful staff, and professionally done. The shop had a wide selection of jewelry ranging from lower to higher costs. Vikki did a great job on my ears, and — as a person who has never had any body mods done in the past — I felt the process/environment was very informative and welcoming to "newbies". Sanitation wasn't taken lightly; shop was extremely clean and highly sanitized (on top of COVID guidelines). Although I don't have any plans for any future piercings, I'm definitely going to recommend Black Diamond to those who want a good piercing service!
I’ve been going to Black Diamond for a few years now, and every time i’ve gone has been so amazing. the front staff is friendly and welcoming, the shop is very clean and the piercers are always so professional. I can’t recommend Black Diamond enough. 🖤
Amazing experience as always. Great consultation. Looking forward to getting more piercings!
I came in for my helix piercing last week. Everything was super clean and great Covid protections in place. Vicki explained every step of the process and made me feel comfortable. A great experience!
Vicki was awesome and really informative.
We had a wonderful experience for my daughter's first time getting her ears pierced. We felt comfortable with all the COVID precautions they were taking throughout the entire process. Georgina made my daughter feel completely comfortable and she barely felt any pain in the process. Thank you so much for a great 12th birthday experience for my daughter!
I came in to get surface piercings for my hips. I had them done before, and they were removed during a surgery. I waited for the scar tissue to heal before coming to Black Diamond to get them re-pierced. This was my first time here, and I loved it. They were so quick to help me find an appointment that worked for me! And everyone was so nice and helpful. My piercer I think it was Christine, did an amazing job making sure they were in the same place as before and helped me with my moral support 😂 Overall this was an amazing experience and I would highly recommend! 💕
Christine did a fabulous job switching out 2 of my piercings Nice selection of jewelry Clean and professional
My daughter wanted a helix piercing for her 17th bday. The COVID protocols and overall cleanliness was above our expectations. Of note, I am a RN who is on the frontlines and my daughter just as cautious and aware as I am. The space itself was full of jewelry and paintings by local artists. Christine was her piercer was, efficient, professional and knowledgeable. I high recommend it.
Black Diamond is all about quality and cleanliness, highly recommend for a great experience.
Attentive, knowledgeable, and very professional. Also, extremely cautious and sterile- both the shop and the piercing process throughout. The only shop I’d trust in CT.
Black Diamond was very clean and very well organized, they had excellent COVID procedures. We felt very safe. Christine was my daughter's piercer and she was excellent. She was calm and friendly, she explained what she was doing to my 7 yr old daughter. When my daughter was nervous, Christine was patient and kind. I would definitely go there again!
Black Diamond is more expensive than other options, but the piercing I paid for was for my daughter, so I wanted quality. Quality was what we got. Vikki was excellent and patient with my 9 year old. She made the whole experience an enjoyable one. I'm so glad I chose Black Diamond. Would highly recommend.
I've never been to a piercing shop before, but my experience could not have been better. The staff was kind and friendly, and I could not be happier with the results. Thank you! I will be returning for my next piercings!
Amazing staff, beautiful store. Very safe environment. I highly recommend Black Diamond. Thank you all!! Viki was great to pierce my Tragus. Very accommodating as well.
I’ve lost count of how many piercings I’ve received from Georgie and team at Black Diamond. The only place I will go. And I have 29 piercings, I know whereof I speak. Superior Covid protocol, professional all the way. Thoughtful jewelry selection assistance and perfect placement.
My favorite shop. Even with COVID they go above and beyond to be clean and professional. I love my new jewelry.
This was my first time getting a piercing at black diamond and all the workers were really nice and approachable. They were knowledgeable and answered all my questions. I felt very safe in their studio with covid. My piercer was great I told her I was nervous and she talked to me to distract me and she told me to breathe in and breathe out that I was so focused on my breathing I didn’t even feel the pinch! They were also super helpful on where to park and guided me on where I could go since it was my first time there I was unsure. I will definitely be going back once my piercing is healed to do the other side and get the smaller size earring. Thanks for being amazing ❤️❤️ And making my first time an excellent experience and that I’ll be returning.
The best piercing studio in Connecticut. The staff is always very friendly and helpful. The piercers always have your interest at heart and help you feel comfortable with what you pick for jewelry, to explaining the piercing and the aftercare. Always a great experience when I go!!
Vicky is THE BEST! So knowledgeable, gave me many options (some that I didn’t even know where possible), very patient and kind. Am definitely coming back to get my 2 other piercings done here! Everyone was friendly and welcoming. Very, very, VERY satisfied with the service! An A+ piercing place!
Fantastic experience!!! All the staff was very friendly, polite and knowledgeable. I felt very safe in their studio as they were carefully following all covid-19 precautions. Can't wait to return in the future!
Always a pleasant experience at Black Diamond. Only thing hurting is my wallet 😂😂 but not blame that on lack of self control. Facility is clean and safe. Staff is knowledgeable and extremely helpful. Vik is an awesome piercer! Would highly recommend.
Christine was great! Super easy change out and was really creative in coming up with ways to mask a bad piercing placement from Claire’s many moons ago.
Amazing experience! Friendly knowledgable staff, clean shop, following covid-19 guidelines. Thank you Christine! Will definitely recommend to friends
Very professional and clean, this was my first piercing (Both lobes, Male, 16) I was very nervous coming in, and was shaking a little bit. Vikki made me feel very comfortable and did an amazing job.
Great shop! Staff are knowledgeable and felt very safe.
Great job! They are super clean and very professional. It’s my second time there getting pierced and I will go again and again!
Great experience as always. Christine did a fantastic job!
Vikki was great, she answered all my questions and made me feel at ease. Really comfortable, clean, relaxed environment. Staff is very professional and knowledgeable. The piercing didn't hurt and I'm overall pleased with the placement and outcome. I will be coming back in the future and recommending Black Diamond to my family & friends.
Georgina is very experienced and knowledgeable. As soon as she looked at my lobe she knew what size orbital would be appropriate for my lobe. Georgina is full of information and she had a lot of patience with me because this was my first experience and all the information was new to me. The orbital came out great. The shop was very clean and Georgina took her time to make sure the actual procedure was as clean and sterile as possible. I also liked how they said to contact them anytime if any questions or issues arise.
Best of place ever to a piercing, I’ve been going here for the past eight years. I love the staff and the selection of jewelry! I will forever go to this store. My whole family live this place! 10/10
The establishment is very clean and they are following all the COVID-19 precautions. Vicky did a great job. Thank you! I would definitely recommend them.
I came in for a piercing concern that was done at another shop about a year and a half ago. I am so pleased with my experience at Black Diamond! The piercer was able to address my concern and tell my why something had gone wrong (apparently the piercing was done with the incorrect bar size) and was able to help me fix the problem. The shop is very clean and organized, and the jewelry options are amazing. I also applaud the shops COVID protocols, they are being very safe. I am looking forward to visiting again for something new in the near future!
Nice and clean environment. They did awesome with Covid protocols and I felt safe. This was my first piercing in a long time and the prices were a lot higher than I anticipated, especially for the jewelry, but after the whole process I would do it again here because the quality of jewelry was good and staff are experienced.
Amazing professionalism. Extremely clean. Highly recommend.
Definitely recommend. My appointment was quick and easy. Christine was super nice and very knowledgeable.
Love the piercing, piercer was very friendly and did a great job
v professional / friendly
Extremely clean, professional and knowledgeable. This was an excellent experience.
Wonderful experience, professional, very clean & abided all COVID precautions. Definitely will be back.
Easy to make appointment and the atmosphere was very comfortable. Eye catching displays. Definitely recommend and I will be back.
Professional and clean environment. Will return
I will only go to Black Diamond for my piercings! The establishment is sparkling clean and gorgeously decorated, the owner and staff are exceptional and easy to work with, and they are so knowledgeable about every single piercing! I couldn’t be happier with my piercing and experience!!
This shop is so clean and beautiful! Vikki helped me pick out a beautiful and cost-friendly piece for my rook piercing. Staff is professional and obtaining an appointment was easy. I will be back!
An amazing place! Large selection of jewelry. Vikki found a beautiful and cost-effective solution for my rook piercing. This shop is very clean and beautiful, and the staff are very professional and accomodating! I will be back!
They responded so fast to my emails and helped me pick out my jewelry. Super professional and nice! I’m definitely coming back here!
Excellent experience. Very clean and professional. Excellent job following all Covid 19 Guidelines. Vicky made me feel so comfortable and answered all my questions I had about my VCH piercing. I will definitely be back for all my future piercings and I have referred all my friends. Thank you!
Melissa was extremely helpful and friendly. Christine talked me through the process and was also extremely nice. The shop is clean and the jewlery selection is beautiful.
Amazing jewelry collection and professional staff.
Black Diamond goes far beyond your average piercing parlor. Clean, Courteous and Professional, they have become my go-to for piercings, jewelry, and any questions I might have. Note: They have done an amazing job of abiding by COVID standards and also working to keep their customers safe making their in-store experience even more pleasant. Highly recommend!
Took my daughter to get her first ever ear piercings done. The staff was courteous and friendly. The shop was extremely clean and Covid guidelines were followed to the letter. We felt confident that we were as safe as possible. Our peircer was professional, kind, and patient with my nervous child and explained everything in advance to keep her calm and comfortable. It did end up being on the pricier side but I'm really not complaining. Considering you typically get what you pay for, a peircing on an 11 year old is not where anyone should skimp.. That being said, to any potential future clients, it is indeed worth it and I absolutely would choose them again.
Great and clean place.
This is the third time I've been to Black Diamond. You ladies provide consistent good service with great timing and I've never been disappointed. I'm going back to finish my left ear next month and I'm really looking forward to it. Plus the store is just beautiful
As always, Black Diamond rises above all else. Kind and courteous is a given there. Every part of the procedure was explained to my daughter for her lobe piercings as well as after-care. I felt confident bringing my child here knowing how well they performed on my own piercings. Bravo, Black Diamond. You women rock!
Love this shop! Clean, good quality jewelery, professional piercers! I'm kind of a Nervous Nelly but I always feel safe there :)
I got my second lobe piercing in both ears from Christine Lynch and she was fantastic. She wasn’t overly talkative which I hate when I’m nervous, just was calm and clear when answering my questions and providing aftercare instructions. The staff at the front were patient while I looked for jewelry and I the entire place was spotless!! I absolutely recommend you go here for your piercings!
Friendly and pleasant staff made my experience great! Upgraded two piercings and got a new one. Could not recommend this group more.
Super professional and clean! I felt so safe and comfortable getting my first-ever piercings done here :)
Excellent service!! Such a clean and beautiful shop! Has a huge selection of nothing but the best body jewelry! Vicki who pierced me was great explained the whole process and was very professional! Would definitely return and recommend
We could not have been happier with our experience at Black Diamond. Efficient, professional and clean! Made us feel comfortable with my daughter's first ear piercing :) Will definitely recommend to friends!
Love this place. My third time getting pierced here. There are always clean, beautiful aesthetic, wonderful unique jewelry selection as well.
Total professionals! I was completely impressed by the protocols to protect against the virus. Would never consider any other place. Thanks
Got my naval pierced here a few days ago. Had 2 previous love piercing here as well. Everyone was nice and knowledgeable and they have an awesome assortment of jewelry! Highly recommend!
Very satisfied. Highly recommend it.
My second experience with Black Diamond was just as great as my first! I got my second lobe piercings a couple years ago and got my first cartilage piercing (daith) done today. Everyone was friendly and helpful, and Vicki was awesome through the piercing process. I look forward to returning for more piercings and jewelry in the future!
Ive always had a great experience at Black Diamond and this was no exception. Thank you for keeping the shop so clean—I felt very safe going in despite the pandemic!
Great place. Very clean, staff was very attentive and they were very concerned that both myself and the staff was safe from COVID-19
Another great experience at Black Diamond. I had my daith pierced a few months ago and the piercing hoop was starting to irritate my piercing. Vicki was awesome she recommended a minor tweak to the jewelry to reduce/stop the irritation instead of changing it out which would be more irritating. Although I was disappointed to not get it changed for a new piece I was grateful and happy with Vickis knowledge and expertise to keep my piercing safe and continuing to heal well. 🙏
Very pleased with the entire experience. Staff was amazing. Very clean. Piercings came out great. Exceeded expectations. Thank you again.
I got the jewelry for a rook piecing changed out at the store earlier this year and I loved how friendly the staff is, how careful they are with preparing and sterilizing the jewelry, the amazing selection of jewelry, how thorough they are with aftercare instructions, and how the shop is beautiful and spotless. I decided to come back to get a daith piercing for all the reasons above and I absolutely love the results! Thank you Vikki! Never going anywhere else!
The staff was very nice and conscientious. The place itself was very clean and seemed like it was deeply sanitized. I could tell that keeping everyone safe was their number one priority, which I loved! My piercer I had today, Vikki, was super kind and she did a great job on my new helix piercing! I definitely would come back again.
Super clean, sterile. I love the idea of a all female piercing shop. I wouldn’t go anywhere else.
Awesome job! So professional and clean. My piercing came out well placed and cute! Thank you
Today was my second visit to BD for my third piercing and I can’t say enough about the staff. Even before covid they were highly conscious of sanitation and today they excelled even further. The staff are wonderfully courteous and very knowledgeable as well as welcoming, I felt like I could have chatted with them all afternoon. Highly recommend them and will be going back for more work soon!
Wonderful as always!
Amazing! Super clean and organized, as well as super friendly. Not only did they help me take my piercing out, I actually learned some things about piercings that I didn’t know! They know what they’re doing and know what they’re talking about. 10/10
I have always had a positive experience at Black Diamond. Everyone is polite, friendly and very knowledgeable. I always recommend Black Diamond to anyone who is looking for piercings or comment on mine.
Black diamond is the best. I have been going there since they first opened - they are friendly, informative, clean, efficient and the jewelry selection is amazing. No reason to go anywhere else!
Excellent service, super clean and following all safety measures. We are happy we found Black Diamond and can't wait to go back! Thank you!!!
It was such a great process. Vicki was super personable and helped me with some ideas for my current and future piercings. Also, how organized and clean the shop is amazing. Def felt super safe.
Extremely clean and comfortable studio. Even during the pandemic, I felt completely comfortable. Had me in and out very quickly
The only place I’ll go for my piercing needs. The staff is extremely knowledgeable and very nice. The studio is also very clean. I love it there.
I had a wonderful, clean and safe experience here at Black Diamond! All of the ladies where helpful and friendly. 10/10 would recommend anyone to go here!
Went in to pick some new pieces and have them put in. Walked in and out in 30 min! They schedule really well, everyone was super polite and it was very clean!
We had an amazing experience, they were extremely organized and paid such attention to safety and cleanliness. Beautiful jewelry and friendly staff
everyone was super nice! i wish i could tip more!!
Will never go anywhere but here again. Tje most professional place I’ve seen. They take the care of their clients super seriously and keep everything super steril and clean. Everyone was super nice as well. Loved it there!!
Super friendly, helpful and knowledgeable.
great service! fast, clean, everyone who works there is great! will be back for more for sure!
I was very happy with the results. Came our beautiful with their earrings and placement that was tricky.
They did a great job. Clean and professional. COVID protocol was followed. I would recommend their services.
Wonderful service and in this Covid time meticulously clean and responsible. Would recommend highly to anyone.
My visit today was great! I always have a great experience at Black Diamond. I have had three piercings done here. The staff is very friendly and knowledgeable. Vicki does a great job explaining what she is doing and how to take care of my piercing. Highly recommend.
I give this place a thumbs up everyone in the shop was very helpful and knowledgeable the hospitality that they served was on point. The shop very clean and it shows they take pride in the work they serve I got vch piercing first time my piercer was Vikky she was very nice gentle as well as knowledgeable in her work I recommended anyone who looking to get a piercing to come to this place I’ll be back for future piercings
Great friendly service.
My visit today was great!The staffs had safety measures in place and they were also attentive and kind.
Thanks for the piercing. It was placed exactly where I wanted it! The shop was beautiful, over the top clean and the staff were exceptional!
Incredibly knowledgeable staff who are also super nice. Appointment was on time, and prices were reasonable.
Wouldn’t go anywhere else! Vicki is the best!
These ladies are the best! I have been coming here for many years for all of my piercings and will continue to do so! I refer everyone I know looking to get any work done here...from the selection of jewelry to choose from to the knowledge and professionalism, they are top notch!
Very good service!! The staff and my piercer were extremely nice and helpful which made the process of getting my second earlobe piercings easier. It was very professional and I would highly recommend to others. My piercer was Vikki and she did a phenomenal job, my piercings look great!
This was my first time going here and it was such a great experience. Vikki was my piercer and she did such a great job and answered all of my questions. I was definitely a bit anxious but felt comfortable. Extremely clean and excellent protocols in place with COVID. Will definitely be back for jewelry changes and any piercings I get in the future if any.
Sparking Clean and very knowledgeable
Very clean and amazing! Definitely recommend to everyone is you are looking for friendly, knowledgeable and helpful individuals then head over to Black Diamond!!
Black diamond is absolutely and utterly amazing! I’ve been coming here for YEARS! Brooke did most of my left ear, Andie and Rob my right, and now even Vikki has helped me along in my piercing journey. No matter who I go to or the service I get, the outcome is always perfection! And I absolutely can not forget Melissa at front desk who answers all of questions with in seconds, no matter how stupid they are. Can’t recommend enough!
Awesome experience...as always!
Great experience! From booking the appointment to the end result as was seemless and full support of their whole team! Cleanliness plus!!!! They have sanitizing down to a science and highly Organized. It would have been great to see choices of jewelry online in advance as there’s so many wonderful pieces and with the anxiety of about to be pierced and knowing there’s a time restraint due to your booked appointment it felt a bit rushed but again I would highly recommend black diamond! Thank you all so much
Excellent experience here per usual!! Vicki was my piercer today and it was my first time with her. She did an amazing job!! Loved her cold compress at the end !!
Very friendly and professional staff! We had a GREAT experience and would highly recommend them!
If I could give more stars I would. From the cleanliness to the friendliness, Black Diamond Body Piercing is an incredible place for safe piercing during a pandemic. They followed their own protocols to the letter -- no exceptions. My piercer, Vikki, did an assessment of my existing piercings and made solid recommendations that I heeded. The shop's jewelry is of the highest quality from brands like BVLA and plentiful in terms of variety and style. I look forward to my next piercing adventure at Black Diamond Body Piercing.
Everyone is super helpful and patient. A nice variety of jewelry! 10/10 recommend
Amazing staff that know what they are doing. Everyone is super friendly and will help you determine what works best for you. I had a failed piercing (from another place that didn’t know what they were doing) and Georgina took care of me. I will definitely be back! Jewelry selection is really nice too!
Amazing experience. The shop is clean and a great environment. Covid precautions are top of the line. Outside initial check in with temp taken. Floors have arrows and 6ft reminders along with plexiglass. Was walked through the process and felt comfortable the entire time. Will definitely return.
Beautiful clean and friendly staff. Vikki was precise and quick. Will be coming back.
This is my third piercing here and they do a wonderful job. Vicki is a great piercer. The shop is really adhering to COVID restrictions and is taking every step to ensure a safe experience.
Extremely professional and efficient set up to address the pandemic! Always a pleasure going there! Love them..
Extremely clean- no concerns- very helpful
Always have a great experience here. I was particularly impressed with the extra safety/cleanliness measures taken amid the pandemic. The staff is friendly and chill as usual. The jewelry selection is always excellent.
I am super happy with the choices that the wonderful, professional women at the shop have continued to guide me through over the past bunch of years. Today, it was a great pleasure to be able to get a new piercing and some new jewelry in a safe and relaxing environment (given COVID-19). I felt very well taken care of as always and did not have any concerns. Another great experience at Black Diamond CT !!!
Awesome shop! Clean! The staff and Vicki were super informative and made the process of getting pierced easy and simple. Highly recommend!!!
Very clean and knowledgeable staff!! Vicki did an amazing job on my piercing and she was extremely nice and professional. I will be coming here for all my piercing needs ☺️
Love! I have been coming to Black Diamond exclusively for several years and have never been disappointed with the service or jewelry selection. Very clean, very professional. Worth the drive no matter where you're located.
Great customer service, extremely clean, quick and painless overall. Very pleased! Great shop, gorgeous jewelry, amazing piercers.
Extremely well organized shop, knowledgable staff, and the cleanliness is like an operating room! Black Diamond is the definition of “Highest Standards”.
What neat and clean place! Thank you Vicky for being so awesome and for taking the time to answer all my questions!
Very nice very clean. Great place to shop..
Great service, Very pleasant staff. Recommended.
Georgina is a gem! She explained everything step by step & was super sweet. The cleanliness of the shop made me feel safe during covid!
Black Diamond is very professional and takes piercings very seriously. The Covid precautions and cleanliness were thorough and made me feel very comfortable. My 15 year old loves her new second lobe holes! Vikki was so helpful and patient in getting my daughter ready. She definitely takes her craft seriously and loves what she's doing. Her instructions were clear and I'm sure we'll be back for more piercings! Highly recommend.
Super professional and well done!
I Have been going to see Georgina since before she opened her business. I trust her and her staff for exemplary service. I will never go anywhere else for piercings or piercing care.
I love Black Diamond and can’t say enough good things about them. I have had 4 piercings done there and it is always so clean and so professional. They are taking COVID precautions serious which I have nothing but respect for. I will never get pierced or get jewelry from anyone else.
I travel an hour to go to Black Diamond-the staff is very professional, the place is spotless, and they have a jewelry selection that is stellar. They follow the Covid protocols seriously & meticulously and I felt very safe being there. Highly recommend.
Came in to get an industrial but the piercer unfortunately told me I don’t have a good ear for an industrial especially since I have to wear a mask all the time. I was fine with that. Decided to get another helix to match my right ear. Piercer was super nice. Took her time matching the height and placement matched my other piercing. They had a wonderful selection of jewelry. If you go during COVID they have a lot of precautions in place to make you and their staff feel safe. The rest of the staff is very helpful and nice. Already thinking of another piercing so I can go back soon.
Awesome place. Moved here from CA so I didn’t know any places for piercings I could trust. I came across this place and the staff is super helpful and friendly. Definitely recommend this place.
Vicki was excellent! She put me at ease, and was very friendly. I could not ask for anything more. I received great service.
Thank you for help in providing excellent advice and service. I LOVE my new nose jewelry and it is the perfect fit. Be Well, Valerie (Hope)
Always a great experience here, first time I’ve been since pandemic started. They have such a great routine getting clients in and out seamlessly while following all covid protocol. Christine Lynch changed out my daith piercing, very simple and quick, thanks so much!! My daughter and I go nowhere else for piercings, simply the best!!
Wish I could give them more than 5 stars. This place is maintaining at COVID guidelines, the staff is so professional and kind, the quality of service and products continues to exceed my expectations. Highly recommend this place and I will only trust them for my piercings/jewelry.
Best place to get pierced in the area. They are clean, professional, and knowledgeable. I will not go anywhere else!
As always, a fantastic experience. And during covid restrictions, I felt safe. Vikki was great!!!!
Excellent selection of products and excellent customer service
Awesome place. Very professional and very safe and clean. I will highly recommend anyone to come here. I myself traveled 30min and did not regret it!
Black Diamond was so great! I went to get a double forward helix done and the place was so clean and the staff was very helpful. They took their COVID policies very seriously. The piercing itself was very quick and not very painful at all. I definitely would go back to get more piercings done by them!
This was my first time as a client. The ladies were very thorough in the screening, and very helpful and patient with my questions. The shop and piercing rooms are very clean and beautiful. Christine was great!
Great shop, friendly staff and very clean! Felt very safe , taking precautions and social distancing !
Black diamond has the MOST professional, informative, insanely nice staff. I will only ever go here for my piercings.
Everyone was so nice and helpful, I had a great experience!
Always always wonderful! Love you all to pieces. 💕
Awesome shop! Definitely the best selection Of jewelry I’ve seen in Connecticut. 10/10
My time at black diamond was excellent! This was my third visit and again I can say I loved the experience. The girls were very helpful when I was looking for jewelry for my procedure. Thanks again for your help😄
It was my first time going to Black Diamond and I had a great experience. The staff was super nice, it was super clean and the piercer did a great job! I’ll for sure be going back!
I can’t thank the staff at Black Diamond enough. They saved my piercing! Also, I love that they sell only quality, safe jewelry. Here’s my story: I got my nose piercing at a different piercing shop in NYC. Within a month, it got inflamed with a huge red bump. I was so embarrassed and thought I’d have to get rid of my nose piercing forever. So I went to Black Diamond, and they gave me great advice, advised me on a safe and smart jewelry selection, and helped me change my piercing. Now I’ve had this piercing for a total of 10 months, and it looks amazing. Thank you Black Diamond! I recommend this place to ANY ONE I talk to that wants piercings.
This is my 4th visit to Black Diamond. Very professional and knowledgeable. Georgina is so kind and her staff is great.
I LOVE LOVE LOVE this piercing shop. It’s the only place I’ll go. The staff are so nice, attentive and helpful and they make you feel so welcome.
Super clean and cute in there. Everything went perfect :)
I was recommended by friends to go to Black Diamond and I am glad I did! The shop is clean and easy to get to. Staff was friendly and professional. Great selection of jewelry; tons of inventory! The piercing room was also very clean and equipment was well sanitized. Christine did my tragus piercing and she was very friendly, professional, answered all of my questions, and thoroughly went over what to expect after as well as how to properly clean the piercing site. Again, I HIGHLY recommend Black Diamond!
Very clean, organized set up, and professional. Wonderful selection of jewelry. I will be back!
I am so impressed with how clean and pretty the shop is and how professional, welcoming and cool the staff is. Awesome experience from beginning to end! I can't wait to go back again!
Great place with an amazing staff. Made me feel right at home. Very clean and had lots of information. I will definitely be back. This place is a must!
Can’t wait to go back! Service and jewelry is amazing.
Love the atmosphere. Very clean and professional. Great job with my daughter
Georgina did an excellent job!! I was so nervous and scared getting my piercing done since i’ve never had my nipples pierced before but she did a great job at explaining everything for me and made me less nervous!! I love my piercings and will definitely be back again soon!!
Great work by the whole team at Black Diamond! The most comfortable I’ve felt going into any store since the COVID came around and top notch jewelry and piercing care service!
The workers were very sweet, they made sure everyone got in and out in a safe fashionable way. Absolutely love my piercing would definitely come back for another one.
Very knowledgeable, professional and courteous. Would use them for all my piercing needs!
Perfect experience! Very clean and professional
I love my piercings! The store was beautiful and clean and I felt very safe. Thank you Vicki
The staff here are always very friendly and helpful. By far my favorite place to get piercings.
I trust this place with my soul! The staff is so helpful and friendly and even though it can be super confusing these days to be sure you’re following all the rules properly but they’re very clear in expectations and help you through the whole process to be as safe as possible. Vikky was awesome with not only giving me a new piercing but removing an old one and getting new jewelry replaced in another piercing. She did an awesome job and recommend this place to anyone!!! Super professional and they definitely know what they’re doing!
Perfect in all ways! Safe and immaculate!
Very good service
very excited about my new piercing!!! It looks amazing!!
Clean and super sanitary .
Couldn’t be happier with the way it turned out. The place was spotless and everyone was friendly and super professional. It was worth every penny - avoid going to malls!
very clean and friendly, very happy with my piercing
perfect every time, was especially impressed with the changes they made during this time. it’s cleaner than clean and super sanitary and makes me feel confident that they’re taking all the required precautions seriously. i’ve been a customer for years and continue to return — love this place ♥️✨
I always have an amazing experience I have never once come in and I felt rushed picking out jewelry or uncomfortable by the piercer they always put your mind at is make sure that you understand what’s going on I will definitely be back
Everyone was so nice and Vicki did an awesome job with changing earrings for me!!!
Very clean and friendly place. I am definitely come back.
This was my fifth time getting a piercing at Black Diamond. I love it here! Always professional and they have so many options for jewelry. I always recommend people to go here for all their piercings.
I was impressed with how great the service was. I would definitely get my future piercings here!
Excellent service! Very clean and I will definitely be back again for another piercing!:)
Hands down the best place to go for anything regarding piercings. I’ve had numerous earrings changed out and three new piercings. Rob is the BEST! He’s done all 3 of mine, and a few friends from my recommendation. I will never go anywhere else 💙💙💙
Great service for my first piercing. I was a little anxious but their professionalism was very calming. Highly recommend
I was very pleased with my visit to Black Diamond. Every one was very friendly and helpful. Place was beyond clean. Thank you for the great service and for taking fantastic care of me.
Wonderful place, staff are extremely helpful and friendly. Super clean and follows all the needed precautions so everyone is safe. Can’t say enough about this place. I’d recommend to anyone looking for beautiful jewelry and professional piercings!
Very professional about everything, walked me through every step for before and after. They kept everything very safe during this pandemic. Rob did an amazing job and if I decide to get future piercings I’ll definitely be coming here.
The shop was so clean and everyone was so nice! Rob was wonderful!
The staff here are truly amazing. They’re kind, easy to talk to, and professional. They always make sure you feel safe and comfortable before/during/after the piercing is done. I can’t recommend them enough :)
The entire process from making the appointment to the actual in-person service was efficient and professional. All the standards are in place for customer and employee safety. Thank you!
Went in today to get jewelry- they were incredibly nice, patient and helpful! Being someone who is indecisive they helped make the decision easy!! Will hands down go back for jewelry in the future!
Well you guys did a wonderful job. The shop was clean and everyone was super helpful. My jewelry is beautiful and I couldn’t be happier. Five stars
Super professional and super clean! Vikki was great and everyone was so so nice!!
Very helpful while still keeping the conversation fun
outstanding service! always very kind and knowledgeable, made me feel very comfortable even though i was nervous!
Definitely recommend! Went here for a piercing two years ago, and back again today to have it removed (just my preference). Both times I felt very comfortable and confident in the abilities and knowledge of the staff. Great place for first-timers.
Amazing! Very informative thank you Rob!!
Service was quick and easy. Everyone was so nice, even in these hard times.
Very polite and thorough with the process. I will be coming back from now on to get my piercings.
As always, my experience at black diamond was flawless! The team is being super vigilant with COVID and I felt perfectly safe in the shop during my visit. They took extra time to go over the easiest way to insert my jewelry, and as always we’re extremely friendly as well as in knowledgeable.
Always an amazing experience at Black Diamond. The loveliest of staff and when you arrive you see how adamant they are to follow all of the COVID guidelines given by the state. I always feel like I’m in a clean and sanitary environment with knowledge staff when I go to Black Diamond but they show how much greater they can be in the tough times too. <3
The whole safety system was very straightforward and streamlined, everyone was so friendly and helpful, but the best of all was the actual piercing experience. I got two very painful piercings done, and not only do they look great, but everyone took very good care of me when I got nauseous after the first one was over. Got me water, fanned me, and talked me through the wave of ill feeling. I’ve gotten pierced here a few times before, and no matter what piercer I’ve had a session with, the experience was always top shelf. I can’t imagine going somewhere else for piercings.
I went to pick out new jewelry at Black Diamond and I was greeted outside where they took my temperature and had me sanitize my arms and hands and took a questionnaire to ensure my safety and the safety of the staff. I really appreciated all their precautions during this crazy time. It shows their dedication to keeping their business a safe one. They had markers on the floor to ensure you remain six feet apart and glass coverings between you and the staff. Melissa helped me pick out some new opals and Rob sterilized my jewelry for me. I always have a good experience at black diamond - even in the midst of a pandemic. 🖤🖤🖤
Just had the best experience! Staff were extremely helpful and they took all the precautions to make the experience safe. ❤️